Knowing how to react to claims is vital for your pocket and security. We give you some tips to know how to deal with floods, fires, thefts or electrical damage in your home, community or business.
- If you have an leak, turn off the water tap and try to collect the water to reduce the damage as much as possible.
- If you have an electrical problem, disconnect the device that caused the problem and the electrical current as soon as possible.
- If it is a small fire, try to put it out with the appropriate means (fire extinguishers). If the fire is large, close the doors of the rooms to stop the advance of the fire as much as possible and cut off the electric current and the general entrance of the gas. Never use the elevator.
- If you have been robbed, do not touch anything and as soon as possible, make an inventory of what you are missing, including an approximate assessment of the stolen objects and report it to the police.
- From the moment our team receives your notification, the claim will begin processing and we will keep you informed of its status at any time.
Contact us as soon as possible,
We will send you an electrician, plumber or the professional you need to repair your fault.